Repair & Cleaning Services

NEED REPAIR OR CLEANING?

ORA-C pieces are handmade and therefore to be handled with care. If your jewelry needs a bit of love after it underwent damages, needs to replace a stone, needs re-plating or shows major tarnishing due to wear and exposure to the elements, I will be happy to help you maintain your piece as long as possible!

I proudly provide free professional cleaning services for all ORA-C pieces (only). As for the cost of any repair services, it will be determined on a case by case basis. For all maintenance requests or questions please contact me directly at caro@ora-c.com.

Note that to be cleaned or repaired, all pieces are to be brought to or mailed to the ORA-C studio in Montreal. If you need to ship your piece over you will be responsible for the costs of both way shipping.

SHIPPING TO ORA-C

Please make sure you received approval before shipping any of your pieces back to the studio in Montreal. When shipping from the US, I will provide you a UPS return label, to be printed and attached to your shipping box. All I will need is your shipping box dimensions and weight in order to send you the correct label. For international based clients, a return shipping label might be provided for you as well based on your location.